Curriculum Vitae
Skimmable, ATS-friendly structure — optimized for recruiters and enterprise partners.
Experience
Roles, scope, and measurable outcomes
Client Delivery Executive
Dec 2024 – Dec 2025
RightCom International • Anglophone Africa
- Analyzed client workflows and documented requirements for custom web applications and automation tools.
- Onboarded 20+ enterprise clients; achieved 4.8/5 satisfaction across multiple regions.
- Performed end-to-end QA testing; reduced delivery defects by 15% and improved release stability.
- Improved adoption by 20% via training, documentation, and structured onboarding.
- Conducted root-cause analysis with engineering teams to implement system improvements.
- Built reporting and alerting templates to streamline operational monitoring.
HMIS Officer (ACE-6 USAID Project)
Apr 2024 – Dec 2024
Heartland Alliance International • Lagos, Nigeria
- Developed Java-based data capture modules to improve field-level data collection; reduced reporting errors by 30%.
- Consolidated and validated program data using DHIS2 to improve indicator completeness and reporting timeliness.
- Implemented data quality checks aligned with USAID MERL standards; reduced discrepancies by 25%.
- Provided HMIS technical support to implementing partners (sync, access, entry issues).
- Trained M&E and HMIS officers on dashboards and reporting workflows to increase adoption and accuracy.
Information Systems Analyst
Feb 2022 – Present
Rx Health Info Systems • Remote
- Designed and implemented EMR and Claims Management systems; improved healthcare workflow efficiency by 20%.
- Built dashboards integrating multiple datasets; reduced decision-making time by 30%.
- Performed system optimization and troubleshooting; reduced downtime by 30% across supported facilities.
- Provided onboarding, training, and user support to 1,000+ healthcare professionals; reduced post-launch issues by 15%.
- Authored technical documentation and process flows for EMR/HMIS platforms.
IT Helpdesk Associate
Aug 2020 – Nov 2021
Delta State Ministry of Information • Asaba, Nigeria
- Resolved 90% of IT support requests at first contact.
- Improved system uptime to 99.99% through proactive audits and maintenance.
- Created knowledge base articles that reduced repeated ticket volume.
- Performed upgrades and preventive maintenance improving department efficiency by 15%.
ICT Executive (Contract)
Jun 2018 – Aug 2020
Bureau of Public Procurement (IFAD/VCDP) • Kogi State, Nigeria
- Implemented digital systems improving organizational efficiency by 25%.
- Delivered IT training programs enhancing staff proficiency by 25%.
- Supported automation initiatives reducing procurement cycle times by 30%.
- Managed IT asset records, maintenance logs, and system configuration documentation.
Core competencies
Primary strengths
Business & Systems AnalysisHMIS/EMR Systems (DHIS2, NOMIS, Custom EMRs)Java Programming • App DevelopmentData Quality • Data Consolidation • MERL StandardsSQL/MySQL • API IntegrationsIT Support (ServiceNow, Jira, Zendesk)Cloud Platforms (AWS, Google Cloud)Telemetry Monitoring (Grafana, Splunk, Prometheus)Reporting & Dashboard DevelopmentAgile/Scrum • SDLC • Documentation & TrainingStakeholder Engagement & Client Delivery
Technical skills
Languages, tools, and platforms
JavaScriptJavaPythonC++SQLMySQLJenkinsGitPower BIExcelHTML/CSSREST APIs
Certifications & training
Credentials and professional development
- CompTIA A+
- SQL & Database Management
- Agile Project Management (Scrum)
- Ethical Hacking Fundamentals
- Digital Marketing
- Frontend Fundamentals
- Information Systems Management (Software, Hardware, Database)
- Git and GitHub
- Master in Solution Architecture (2025)
Education
Academic background
Bachelor of Technology (B.Tech) — Library & Information Technology
Federal University of Technology, Minna • 2019
Contact
Fast ways to reach Victor